What is Remote Support? Our remote support software enables our technicians to access your computer or device remotely to provide rapid support. The remote connection allows the technician to see the screen of the remote device in real-time, and in most cases be able to take control of the remote device to troubleshoot issues and perform other tasks. Remote Support can save both time and money by getting your issues resolved quickly.
** USE ONLY IF DIRECTED BY OUR STAFF **
For new computers and computers which are not yet enrolled in our MSP services, we periodically have clients install our Splashtop For Business Remote Support Tool.
